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Highmark Federal Credit Union
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Announcements and News


Highmark is pleased to announce its new Belle Fourche Market Manager


Highmark is pleased to welcome Dallerie Neff as the new Market Manager for its Belle Fourche branch. Dallerie joined the Highmark Credit Union team July 20. Originally from Belle Fourche, Dallerie began her banking career with Wells Fargo in 2002. Since that time she has worked to develop a team that puts the member first and is willing to go above and beyond to support and provide financial advice to them.  She is actively involved in the Belle Fourche community with several organizations that support individuals and businesses in the surrounding area. Dallerie and her husband raised 3 children (2 sons and 1 daughter) and are now enjoying 6 grandchildren. Dallerie is looking forward to providing her knowledge and expertise in creating long term financial relationships with Highmark Credit Union members.   


Highmark In The News

Great article written by Jackson Bolstad in the CU Insight Newsletter4 tips for effectively managing your credit card during difficult times featuring an interview and advice from Highmark Loan Associate, Pamela RedLeaf. Fulll article can be found here. Originally published on


Highmark is pleased to announce its new Gillette, WY Market Manager

Highmark is pleased to welcome Luke Wilkins as the new Market Manager for its Gillette branch.Luke Wilkins joined the Highmark Credit Union team on June 15, 2020. A Gillette native, Luke began his banking career in 2003 helping the hardworking folks in Gillette meet their financial needs. Since that time he’s worked with consumers and local businesses of all sizes, and has overseen financial institutions and dedicated banking teams in the area. Over his career, Luke has primarily focused on consulting with local businesses to help them succeed in both the good and bad economic times, while creating a positive banking culture with strong ethics. After trying a new adventure over the past year, Luke and his family moved back to Gillette to continue helping the community. Luke obtained both his B.S. in Business Economics and MBA from the University of Wyoming.
“After leaving Gillette, it didn’t take us long to realize that Gillette is where we want to raise our family and is the community we want to help succeed. The people here are the hardest working folks in the country, will always support one another, and are just a special group. There’s nowhere else we would choose to be because nowhere else can circle the wagons to succeed like Gillette can. This is a family affair in my eyes, and the Wilkins’ family is extremely passionate about supporting the local community and giving back to the people that make Gillette what it is.”

Highmark Credit Union Annual Membership Meeting 

The Annual Membership Meeting is scheduled for Tuesday, June 16, 2020 at 4:30 PM. Please note this will be a virtual meeting this year due to the COVID-19 situation and the fact that our Rapid City lobby remains closed. 
All Highmark Credit Union Account Holders/Members are invited to attend and vote. 
To RSVP for this virtual meeting, please e-mail:
Upon e-mailing, you will be sent an auto reply with instructions for logging in or calling.

Congratulations to our 2020 Highmark Credit Union Scholarship Winners

We asked our scholarship applicants to write an essay on the following:
Highmark is celebrating its 80th Anniversary this year, and first started as Rapid City Teacher's Federal Credit Union in 1940. Which of your teachers has had a significant impact on you, and why?
Joshua Furse, Custer - "I would have to say that Mr. David Williams has impacted me the most...the main area he has helped me in is by giving me frank and sincere guidance."
Justus Kramer, Custer - "Mr. McIntire has helped me grow as a person.... He has inspired me to learn about, explore, and travel the world, and for that I am thankful."
Jacob Powell, Spearfish - "the teacher who has had the most significant impact on my life was my junior year career planning teacher, LuAnn Schroeder. She was great at teaching the material, making the class enjoyable, and caring for her students."


Congratulations to Abby Cook on her promotion to VP, Lending.

Image of Abby.Abby Cook has been promoted to Vice President, Lending. Abby started her career with Highmark Credit Union December 11, 2017 as a commercial lender, having just moved to Rapid City from Montana. There she held a position as an Ag Lender with the USDA's Farm Services Agency. Abby has 16 years of banking experience including positions as Teller, Consumer Loan Officer, Retail Branch Manager, Mortgage Loan Officer, Ag Loan officer, and Commercial Loan Officer. Most recently, in her role as Assistant Vice President, Commercial Lending, she and her team have been actively working with regional small businesses to help them apply for and secure PPP loans through the SBA. Abby obtained her B.S. in Business Administration from the University of South Dakota in Vermillion, SD and she received an MBA from Mount Marty College in Yankton, SD.



Highmark is pleased to welcome two new lenders to the Commercial Lending Team:

Picture of Jim Guptill.Jim Guptill was born and raised on a farm/ranch located south of Interior, SD.  He attended college at the University of South Dakota, graduating with a degree in Business Administration.  He has dedicated his career working in the financial industry in both Nebraska and South Dakota. Jim has two grown sons and five grandchildren.  Jim’s true passion is fishing with his sons, and spending time with his wife of twelve years, Patti.   





Highmark also welcomes Tim Palmer to the Commercial Lending Team.


Originally Picture of Tim Palmer.from Rapid City, Tim is a graduate of Black Hills State University in Spearfish with a degree in Economics and Finance. He spent the first part of his career as a Commercial Credit Analyst, but always had aspirations to move into a Commercial Lending position. His mother owned a small business in Rapid City, and Tim credits her for helping him develop a passion for helping local, small businesses. Tim is married to his wife, Kristi, and together they are proud parents of a dog named Gryffin and a cat named Otis.

March 20, 2020
The safety and well-being of our members and Highmark team is our top priority and continues to guide our decisions in these turbulent times.
Beginning Friday morning, March 20th, we will be closing the lobbies of all our branches. Our mobile/online services and our call center are fully staffed and completely capable of providing all your banking needs. The drive thrus and ATMs are open. And you always have access to shared banking at our coop branches nationwide.
During this time, we are expanding our call center in order to better help you with any of your needs and these electronic services.
All of our online services can be accessed on our website: Please note that the look and feel of this website will be changing March 23, another improvement that we have been working on for some time.
 We will continue to update you with any changes and please call us if you have any questions. Our call center can be reached at 800.672.6365.
Thank you for your business, your understanding, and your patience. We are here for you.
Continual updates on the Covid-19 news and member relief measures can be found here.
Highmark Credit Union will be permanently closing its Sturgis branch March 31, 2020. The Highmark Sturgis office, located at 1111 Lazelle Street, in the Lynn’s Dakota Mart was one of the locations Highmark acquired from the merger with the Simply Service Credit Union December 1, 2018.  After operating for over a year in the Sturgis market, Highmark determined it was not viable to continue operating a branch in this market.  “It was a strategic decision for us that was made based on weighing the best interests of all of our members across the region. Sturgis offered a limited service experience to members, without dedicated space for consumer loans, mortgages or business services. In addition, we see continued growth in online banking, and we can serve our members from other locations in the Black Hills region, or from shared branch services in other locations,” says John Carlson, Highmark Credit Union President.
All employees will be assigned to other locations. Highmark will continue to operate its other 5 locations located in Rapid City, Spearfish, Belle Fourche, Custer, and Gillette.
Highmark Federal Credit Union is Rapid City’s first credit union. Originally chartered as Rapid City Teacher’s Federal Credit Union in 1940, it is a member-owned, not-for- profit financial cooperative with five locations serving anyone located across 11 counties in Western South Dakota and Eastern Wyoming. Highmark Credit Union operates as an association of people coming together for a common purpose. Members pool deposits and then loan those deposits to other members. It offers personal, auto, and home loans, insurance, commercial loans, and checking/savings/credit card solutions from its full service, family-focused credit union. 
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